Rent Your Home Process

Begin your journey with a strong Discovery Call , where we’ll qualify your property, understand your goals, and answer your questions.

We conduct a rental analysis, pull comps from multiple sources, and share a link to view the report. This step helps set a realistic and competitive price for your property. You can also accomplish this independently through our Instant Rental Analysis tool found on our website.

Meet our local Business Development Manager for an onsite consultation. She’ll tour your property, note necessary repairs or changes to make it rent-ready, document everything, and present a target rental price.

If needed, we can assist with repairs, and obtain rough estimates from our network of trusted vendors. Understanding the scope of work will help us ensure your rental adheres to our list of Minimum Property Standards.

Complete our detailed Owner Property Information Document.A crucial step to gather all the necessary information for a smooth onboarding experience and management success.

Sign our digital Management Agreement for a hassle-free process. This step also involves filling and signing your Form W9 for tax purposes and adding Keyrenter as an additional insured to your homeowner’s insurance policy.

Schedule a kickoff call with your dedicated property manager. They will be managing your property, covering leasing, inspection, make-ready processes, and more!

Your satisfaction is our priority. We’ll regularly check in to ensure you’re happy with our service, addressing any issues and enhancing your experience as a valued client.

Our make-ready process begins with a comprehensive property inspection to document the current state and compare it against previous conditions, ensuring a thorough record of the asset’s status.

Following the inspection, we solicit bids from both in-house maintenance teams and external vendors to address necessary repairs and upgrades, aiming to enhance the property’s value.

With owner approval, we coordinate with our network of trusted vendors to execute approved work, ensuring efficiency and quality in preparing the property for the market.

Post-repair, a professional cleaning team is deployed to ensure the property is neat and ready for final inspections, photography, and marketing initiatives.

We capture high-quality photographs of the property, utilizing preferred vendors to showcase the asset attractively, enhancing its appeal to prospective tenants.

The property is extensively marketed online through our platform, distributed to over 50 web sources, and prominently featured on sites such as Zillow to attract top rental applicants quickly.

A final inspection confirms the property’s readiness for new tenants, establishing a baseline for its condition to hold future tenants accountable for any damages.

Our team is geared up to swiftly lease your property. From the initial inspection to cleaning, professional photography, and advertising, we’ll make your property stand out online!

The property is online and gaining traction through its presence on over 50 websites. We are also sharing and posting on our social media accounts to find a great tenant.

We leverage technology to enable prospects to schedule self-showings 7 days per week, 8 am to 9 pm. We pre-qualify them, gather feedback, and provide them with an application to submit.

Applications are sent to qualified leads who viewed the property. Our team communicates with leads and may adjust the listing based on property condition, market trends, and interest levels.

As applications pour in, we are collecting all required documents to begin our screening process. The 14- point assessment of their credit, rental, employment history, and more will ensure they will be the best match for your property.

Your dedicated manager will efficiently draft and review the lease agreement, sharing it with tenants for electronic review and signature.

Our maintenance team conducts a final inspection, documents the pre- move-in condition, takes photographs for record-keeping, and ensures a positive move-in experience.

Our team follows up to ensure a smooth move-in experience, addressing any issues promptly to ensure satisfaction for current and future residents.

Leasing the property is complete, but our job has just started!

We streamline the leasing process by, electronically drafting, reviewing, and obtaining tenant signatures on lease agreements. Property owners are promptly informed once a tenant is secured, ensuring transparency and readiness for the next steps.

Before removing the property from the market, we confirm the receipt of all necessary move-in funds from tenants, including deposits and first month’s rent, to secure the property effectively.

We ensure tenants have arranged for utilities to be transferred to their names by move-in, minimizing the owner’s responsibilities for utilities during vacancies.

Essential documents, such as proof of insurance, rental history, employment verification, and any applicable support animal documentation, are collected from tenants to complete pre-move-in requirements.

Our goal is to have all administrative tasks completed before the tenant’s move-in date to facilitate a smooth and positive move-in experience.

On move-in day, our dedicated property managers provide tenants with keys, answers to any questions, and any necessary assistance to ensure a pleasant moving process.

Tenants are encouraged to submit a condition form within the first week of occupancy, allowing property managers to address any initial concerns and maintain a quality rental experience from the start.

Our team follows up after move-in to assess the tenant’s experience, ready to address any issues to uphold an exceptional living standard for current and future residents.

We kick off renewals 90 days ahead, allowing stress-free negotiations, and preparation for any changes, guaranteeing smooth transitions, and high tenant retention. We aim to be well- prepared and kick off our Pre-Leasing Experience if and when vacancy exposure is expected.

Your vision and goals drive the renewal process. We fine-tune lease terms, updates, and ensure you are up-to-date. Once we receive approval, our team proceeds to communicate with the tenants, and work towards an efficient renewal path.

We seek confirmation from tenants on their interest in renewing their lease, ensuring they agree to any updated terms and conditions. A quick signature on our renewal document helps us gauge their intentions efficiently.

Post-approval of the renewal plan, we assess the tenant’s compliance with lease terms, rent payment history, and property maintenance. Tenants not meeting these criteria may not be considered for renewal.

Tenants must notify us 60 days before their lease expires, indicating whether they plan to renew or vacate. Based on their decision, we either proceed with renewal steps or initiate the search for a new tenant, and kick off our Pre- Leasing process.

Upon the tenant’s interest in renewal, we draft a new lease reflecting all agreed-upon terms and conditions to ensure a seamless continuation of the long-term tenancy we aim to deliver.

Successful lease renewal leads to continued tenancy. We communicate with property owners about the finalized lease, ensuring transparency and satisfaction.

After lease signing, our team updates all lease conditions in our management software, facilitating a smooth transition for tenants to any new lease terms, and ensuring a hassle-free process for all parties.

Upon receiving a tenant’s notice to vacate, we promptly inform property owners and initiate the move-out process, ensuring seamless transition and communication throughout.

Immediately after receiving notice, we relist the property for rent, utilizing all available resources to minimize vacancy periods and adapt to market nuances for optimal leasing outcomes.

We maintain clear communication with vacating tenants regarding our expectations for the property’s condition upon move-out, providing detailed instructions to facilitate a smooth transition.

On the move-out day, our property managers ensure tenants have vacated and returned access to the property, promptly beginning the make-ready process for the next tenant.

Following vacancy, we conduct a thorough inspection of the property to assess its condition against previous records, initiating necessary repairs and preparations for new occupancy.

Our team evaluates and charges for any tenant-caused damages, ensuring property owners are compensated before refunding the deposit. Any outstanding balances are pursued through our collections process to resolve financial matters efficiently.

Starting from the second day of each month, we employ automated calls, texts, and emails to address rent delinquency, ensuring continuous tenant communication even outside office hours.

To encourage timely rent payments, we collaborate with credit reporting agencies, recording tenant payment behaviors. This strategy aims to motivate tenants through credit score implications.

Our team proactively engages with tenants using automated systems to secure full rent payments or arrange payment plans, maintaining persistent follow-up until resolution.

We issue a mandatory 5-day notice to tenants under state law, even if there’s ongoing communication, preparing for potential eviction proceedings if necessary.

Property managers make a final effort to resolve outstanding rent issues before proceeding with eviction for non-compliant tenants.

The eviction process involves multiple steps and can extend over weeks. We leverage last-minute courthouse negotiations and partner with local attorneys to ensure legal compliance and favorable outcomes.

In the event of tenant move-out, we conduct a thorough inspection, documenting any damages to combine with delinquent rent, ensuring asset protection.